TRAVEL UPDATE: Coronavirus (COVID-19) travel impacts
UPDATED 19 MAY 2020:
*** We are currently experiencing a high volume of customer enquiries and long call wait times. We are doing everything we can to assist you as quickly as possible ***
SHOULD YOU WISH TO AMEND YOUR BOOKING:
If you are booked on a ‘Flash Sale’ or ‘Hot Deal’ and travelling between now and 11 June 2020, at this stage the Terms and Conditions from which you purchased your travel offer are still in place unless otherwise advised.
However, due to Covid19 Restrictions we have amended our Terms to facilitate a ‘Change of Travel date’ where applicable. Please contact us to discuss your reservation.
TRAVEL PRIOR TO 12 JUNE 2020
If you are travelling prior to 12 June 2020, you are only permitted to travel for ESSENTIAL TRAVEL. These include work, medical or education.
YES, I'M TRAVELLING FOR ESSENTIAL TRAVEL PURPOSES
If you are travelling for ESSENTIAL TRAVEL purposes, you are not required to take any further action however please be aware that you will be required to sign a declaration upon arrival at your accommodation.
NO, I'M NOT TRAVELLING FOR ESSENTIAL TRAVEL PURPOSES
If you NOT are travelling for ESSENTIAL TRAVEL purposes, you MUST contact us to reschedule your holiday. Call us on 1300 788 554.
Monday to Friday 9am - 5pm EST
TRAVEL FROM 12 JUNE 2020
You are permitted to travel for recreation from 12 June 2020 within a 250km radius from your home. Note, Queensland Border closures remain in place at time of publishing this update.
TRAVEL FROM 10 JULY 2020
Travel distance restrictions will be lifted.
Please click here to view the latest Queensland Government Roadmap to easing restrictions.
HOW TO CONTACT US
You can contact us Monday to Friday between 9am - 5pm on 1300 788 553 or email us.
Thank you for your patience & understanding at this challenging time,
Discover Queensland Team